LD524 Change Management Optional Unit CAROLE - 2235 Words

Level 5 Diploma in Leadership for Health Social Care and Children Young People’s Services - Adults Pathway Optional Unit Questions Unit 524 (040) Facilitate Change in Health and Social Care or Children and Young People’s Settings Assessment Questions 1. Learning Outcome 1.1 Analyse internal and external factors that drive change. I believe that there are four key features of change management. 1. Change is the result of dissatisfaction with present strategies 2. It is essential to develop a vision for a beer alternative 3. Management have to deliver strategies to implement change 4. There will be residence to change. There are both internal and external factors that drive change Internal forces could be:- Desire to†¦show more content†¦www.Koterinternational.com Fisher Model John Fisher has also written a change model: Fishers Process of Transition model explains how people respond to change. Fishers theory is based on previous works by Elizabeth Kubler-Ross who identified five stages of grief. Fisher identified eight stages that people follow through a change process. 1. Anxiety and Depression 2. Happiness 3. Fear 4. 4Threat 5. Guilt and Disillusionment 6. Depression and Hostility 7. Gradual Acceptance 8. Moving Forward Fisher believes timing is extremely important when managing change. He believes if you attempt to force change through before the majority of people are ready, then the change is not likely to be as effective in the long term. Fisher acknowledges people generally react badly to change initially. They are anxious and in shock. They follow this by expressing a level of happiness or relief about the situation, glad that something is happening at last. Then fear sets in if there is a healthy amount of two way communication at the happiness stage, then the degree of fear may be reduced, but it always present. Fisher believes people will resist change, afraid of what lies ahead and how it might affect them in a bad way. Fisher believes that this resistance to change is a perfectly normal reaction and people should not